Refund and Returns Policy


At BagBel, customer satisfaction is our top priority. We understand that sometimes you may need to return a product, and we are here to make that process as smooth and hassle-free as possible. This Refund and Returns Policy outlines your rights and our obligations regarding returns and refunds.

Return Eligibility

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.
  • Be in the original packaging with all tags and labels attached.
  • Be returned within 30 days of the delivery date.

Non-Returnable Items

Certain items are exempt from being returned, including:

  • Gift cards
  • Final sale items
  • Customized or personalized products

How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Us: Email us at with your order number and reason for the return.
  2. Receive Authorization: We will review your request and, if approved, send you a return authorization and instructions on how to send your item back.
  3. Ship Your Item: Return the item using the shipping method of your choice. Please ensure it is securely packaged to avoid damage during transit.


Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items that are not in their original condition, damaged, or missing parts for reasons not due to our error).

Late or Missing Refunds

If you haven’t received a refund yet, please:

  1. Check Your Bank Account: It may take some time before your refund is officially posted.
  2. Contact Your Credit Card Company: There is often some processing time before a refund is posted.
  3. Contact Your Bank: There is often a processing time before a refund is posted.
  4. Contact Us: If you’ve done all of this and still have not received your refund, please contact us at


We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at

Shipping Costs

  • Return Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Exchange Shipping Costs: If you are exchanging a defective or damaged item, we will cover the shipping costs for the replacement.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at with details and pictures of the damage or defect. We will provide instructions on how to return the item and ensure you receive a replacement or refund.

Contact Information

For any questions regarding our Refund and Returns Policy, please contact us at: Email: